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Negative review - Major dispute


Oinker
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I'm putting in my official complaint on BCgame as I have been banned with over 100k confiscated. I thought BCgame was different, since they offered quick withdrawals, great promotions, friendly hosts, etc.  But then it changed when I helped others by sharing strategies/offering additional money back from their play from my own account which enhanced their enjoyment level and fattened my wallet as well. Eventually it became large enough issue for BC to unleash the hammer. A Clause of Advantage play was added in their term of service that they only JUST added after banning me and my high earning affiliates. You can even tell it’s new by how it’s all in Caps. I read the TOS dozens of times before and it was never there.AwzvsUWTfuSFxjac-_1mt3WO0yUF3mrGJkb2zK6TH_6q6-LsE0Di69ANutDMo-h5K9vY8X8WQ2T2Dg3QDHY9Soc4zIoFUSvc4xrs77w_q1G5voWBrEWY930rF7W58uDK2JVTlCJP=s0

 

I made sure I did not multi account as I know when something like this happened it could be an easy excuse to  ban me. BC did their due diligence and didn’t accuse me of multi, however that still bite me in the ass when they got me on “group gameplay”, the group they refer to are ppl i never met in real life, only chatted in forums and discord channels like EVERYONE here would normally do. By that definition, any of you guys that respond here is my potential groupie, specially if you ever profit.

 

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I have been promoting/paying content producers around the web/stream/youtube to join with me promoting BCgame and get benefits not received anywhere. Isn’t that the point of giving out commissions? So your affiliate “partner” can spend it at their discretion and attract new customers? I would also assume it’s common sense when your promoting something the first place is among groups and ppl you are familiar with, and that’s where I posted my referral link. In a DISCORD channel that I’m member of, some of them joined. Talked about slots, shared strategies, some worked, some didn’t, wasted plenty of $$. Until we came across a strategy that’s actually pretty easy to find on the internet and pretty much the META nowadays in gambling and utilized in almost every major crypto casino. A wagering strategy!! Nothing new, nothing revolutionary, just math.

What I did was simply used everything BCgame offered to its maximum efficiency to win and taught my affiliates. Who doesn’t wanna win. If you say otherwise that you play just to lose then well you are every casino’s prized stallion.

It’s not my problem when I play a game and lose according to the house edge but all the rakeback/reload/deposit/weekly/monthly bonus given back to me ended up yielding over 98-115% of house edge. That’s the casino’s decision and who am I to question it. Bonuses are often offered as a loss leader in a competitive business to make customers switch provider, and I can assure you I made plenty to switch. These stuff you are giving out are not optional, they are given to you. I have no say in the amount of weekly bonus, monthly bonus they will give, I have no say deposit bonus as it is automatically applied. Recharge/reload calculations are not disclosed anywhere. Those are unknown to me and can be changed at any time by them. (Spreadsheet available for math part)

The next part is on hedged betting, apparently that’s disallowed now. So if you do any sort of hedging on BCGame please beware of this clause. No more betting banker/player, no more betting red/black, no more Crash hedging. This is something that wasn’t there before in the terms either.

When casinos, not just BCgame but other bigger, more established ones offer wagering CONTEST, but didn’t previously have established rules on hedging, and I see others use it all the time on a small scale. Then why am I to be punished for using it to win contests. Winning is not guaranteed and thousands of dollars to lose if you fail, that’s gambling to me.

Last but not least, if you run a script which their own platform supports 24/7 then it’s considered irregular gaming and might be banned too, but only if you win. No problem if you lose.

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To summarize:

1) You can't play 24/7 only one game (what's considered OK then for regular gaming?)? 2-3-4hour? No 24/7 allowed at all?
2) You can't hedge
3) Anything that can potentially give you an edge with bonus, it's gonna be considered bonus abuse
4) You can't get tips from your affiliate if that makes you profitable
5) Just don’t profit

A MAJOR KICK IN THE TEETH THEY ARE OFFERING DEPOSIT BONUS AGAIN TODAY, PROVIDING THAT ADVANTAGE ONCE AGAIN

Edited by Oinker
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However - BC Scamming users. Their "Originals" are unfair.

When BC Updated from 2.0 to 3.0, Every their game finally got marked as - SCAM . The *WIN Chance* is more lower than they show. 

Yea, i have strategies, which i calculated and tested, they are profitable up to daily +120%~ of start balance.

But yeah, it's predictable, we can't use it, - Why? - Because BC have bad reputation in last 5 months. One of the worst sites of crypto gambling after 2.0 > 3.0 update. 

- They changed Site style from Classic to P0k3-Sh1t.

-After Yoko Hall left from BC - Their Support Team was replaced useless and stupid ppl. Even in 70% of any issue, they don't know what to do. This is worst Online Support, because they can't help you. They have some list of forms, which they use to answer you, that's all.

- "Tech. Support/Administration" is useless, they ignore a lot of people. 

- More than 35% of total online is Multi-Accounts to abuse Rain&Bag drops script.

- "Mystical" hacked accounts with high balances. 

- Their Tech.Supp/Admins/Supp.Team ignore a lot of users after ban - it's normal for bc, there is a lot of users with that problem. They can help you - only if you lost there a lot , because they don't need users which will clean BC Bankroll with Auto-bet script strategies.

 

I can continue this list up to 30 reasons, but my time is not worth of that.

Lot of users got banned with their money on bc wallet. i know one guy, he got banned some few months ago with balance 4.81 BTC, just for auto-gambling in limbo 24/7. 

Any promo with "Deposit bonus" is obv scam. Everywhere. Before you will wager enough - to unlock all balance = you will lose all your money.

 

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7 hours ago, digitaldash said:

We do have this listed in our terms of service, that we can ban at our discretion. You won’t find a casino that doesn’t have this clause. To be clear, it’s not there for us to make money or anything like that. Since casinos are constantly adding new games, providers, etc, there is a chance that unknown conflicts or bugs can arise. The only time we intervene is when we see that something like this which is clearly getting abused. If you had someone siphoning your business funds due to a loophole, would you just let them continue to do it? No, nobody would. Furthermore, if you checked and saw they were significantly up in profit due to this loophole they exploited, would you also let them withdraw additional funds? I think not. The actions that we took was merely what any casino would do out of common sense, I’m not sure where some of you guys are saying we “scammed” because of this. I guarantee you that you would be doing the same thing, if not trying to do a lot more.

The facts are, this player deliberately attempted to exploit a loophole within a third party game provider in order to generate “winnings” from wager bonuses and the like. There wasnt a shadow of doubt based on the players betting history that this was their only intent, to try and make funds off this loophole. Not only this, but the player was also self reffing which is most definitely against our terms of service.  Being that these actions are clearly against our terms of service, we intervened to maintain self preservation just as any business would. Again, these procedures would have been taken at any casino. You are only kidding yourself if you think there is a single casino that would just let this continue or allow the player to withdraw more funds that were made in an unfair manner. At the end of the day, we’ve been very courteous and have kept everything private about this particular case for the players sake. Since they’ve come out publicly with their side of the story, it’s only right that we do the same. It’s quite appalling that this player continues to try and suck out as much as they can out of this even despite being caught. Both from a legal standpoint as well as from a common sense standpoint we are in the right here. I’m not sure what you expected. Hopefully this provides some clarity on the situation, as it was pretty cut and dry…there were no considerations to even make. To put cut and dry, this was bonus fraud, which is a form of theft. It should have been obvious to the player that conducting in such activities could  result in the confiscation of funds. If you think it’s just us, free to try the same thing at any other casino and see what happens. If there’s something that you don’t agree what was just said, feel free to voice you’re opinion here and I’ll be sure to address it. 
 

Let’s be realistic guys, there was literally no other course of action given the circumstances. This would not be tolerated even the slightest bit anywhere.

what was the loophole he was abusing? im not sure i caught what the main issue was? is the hedge bettting?

 

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Before anything, i will just say

getting backed off is OK, or even getting banned is OK
what's NOT OK is  confiscating money
brick and mortar casinos don't confiscate your chips because you beat house by card counting on BJ or You leave with profit grinding for bonus/comps in video poker/other games. 

 

Gimme a break, even your team did not accuse me of multi account. I made sure to abide by those rules to not profit via self referral and took the risk of sharing with strangers. So stop treating us as a group as we are individual, I have no control of what they do or don't with the information. If I did i would have told them stop pushing it so hard. I'm not responsible for the action of my affiliates. If that were the case maybe you should ban the person above me that I grabbed a random referral code off reddit, He/she must have profited handsomely. 

 

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Glad I took this screenshot before getting banned. I have played on a balanced way, pretty even split on games. Which comes to my next point.

 

I already told your team that the problem is your entire giveback system. The way it is setup I can profit on almost any game even your original games as long as I stick to default house edge. Hedging etc is just to reduce volatility to achieve losses at HOUSE EDGE level. There is no loophole if even your original games end up the same, just on a lesser degree. The problem isn't me, but your giveback which is generous, a bit too generous. Then is it my fault that i profited from it or is it the casinos? and by offering DEPOSIT BONUS again that's automatically applied to everyone, you made sure everyone can try it when the math of all this is released.

 

And if you change any part of your bonus/recharge/reload now, you will defeat your own argument that I took no risk in my venture as the math behind mostly depend on everything remain the same. Any slightly changes and will end up on tens of thousands in losses. But changing the comp system is what any legit brick/mortar casino would do instead of punishing the players. I can link many articles of such casinos and comp system changes over the years if you like.

 

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i have no dog in the fight i but when it comes holding someones moeny i feel that is wrong and  would argue if  some how  my luck wen to shit and i lost would i get my money back with the ban , unless what ever you are doing guarentees like 100% that you are going to proift then id say keeping funds is the only option

but i do feel a casino is  moraly right to ban if they see a player taking advangage of thee games like counting cards

 

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my ability to profit depends on factors not in my control, such as reload, weekly/monthly bonus and if i can win daily contests some times. So I made sure I had better odds at it by wagering even more, since everything given is so dependent on wagering. That doesn't count as guaranteed profit in my book, but it might be in urs. So at your own discretion

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That's no problem at all, feel free. I'll make sure I'm there to set the record straight since you can't seem to be trusted to do that. The only thing you are accomplishing by trying to keep this going is you're forcing us to legally protect ourselves with the resources we have at hand for doing so. The fact of the matter is, what you did in just about any country is considered theft by taking and this is exactly what we will pursue should this go any further. You knowingly exploited a system through the internet for monetary gain, this is the very definition of internet fraud.  Not only this, but you set up a team to help with your scam, which makes this fall into racketeering laws. You've withdrawn upwards of $50,000 of funds that were gained in a fraudulent way, which is a hefty sum no matter how you look at it. Despite all of this, we've been very courteous and have done our best to help you understand how ridiculous it is that you are attempting to request for MORE fraudulently made funds to be available to you. I'm sorry, but this will not happen on any account. Not today, not tomorrow, not ever. No means no, and Im more than happy to tell you no at any of the other places you think you'll gain traction with this (you won't, its ridiculous).

Lastly, I've noticed that you've not provided KYC documents at all. FYI, its about that time where you'll need to provide this documentation in order for us to even discuss any of this further with you.  Our stance is firm on this, there is not a shadow of doubt in our decision which was solely based on the facts. And the facts are, you exploited a third party system, which resulted in you scamming for $50k profit that you withdrew. You employed accomplices to help carry out your scam, which shows that you had clear intentions of committing these fraudulent acts from the very start. Due to this, your account has been frozen and any funds left in the account(s) have been confiscated. If for whatever reason you feel the need to continue discussing our answer of no with us, please contact me directly via PM here and I will arrange for an agent to collect your KYC documents so we can proceed.

If you want a little advice from me personally, you should just move on. I say this because you have literally no grounds to stand on with this, and our only recourse from here is to take legal action against you. I leave you with this last bit of info, which are parts of the Terms of Service you agreed to when you signed up:

Quote

You agree to the game rules described on the BC.Game website. BC.Game retains authority over the issuing, maintenance, and closing of the Service. The decision of BC.Game’s management, concerning any use of the Service, or dispute resolution, is final and shall not be open to review or appeal.

 

Quote
  • 4.1.7. You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties’ participation in any of the Games and shall not use any software- assisted methods or techniques or hardware devices for Your participation in any of the Games. BC.Game hereby reserves the right to invalidate any wager in the event of such behaviour.
Quote

4.5. Should the user become aware of possible errors or incompleteness in the software, he/she agrees to refrain from taking advantage of them. Moreover, the user agrees to report any error or incompleteness immediately to BC.Game Should the user fail to fulfil the obligations stated in this clause, BC.Game has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the user.

You can find the complete TOS here: https://bc.game/help/terms-service

"Life is the biggest scam of all, because eventually you die."

- digitaldash

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Did your team not tell you one of the settlement I offered is to keep all the money just let me keep my account so those players that signed up under me I can still pay for their play? It's been very unfair to them. Money wise I don't care about that much. 

 

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4.5. Should the user become aware of possible errors or incompleteness in the software, he/she agrees to refrain from taking advantage of them. Moreover, the user agrees to report any error or incompleteness immediately to BC.Game Should the user fail to fulfil the obligations stated in this clause, BC.Game has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the user.

It's not a software issue, this game is being offered everywhere with the same 2.7% rate and it's even stated on their own WEBSITE as accurate. I can't possibily be the first one to spot it, only been in this gambling space since April this year and all you big casinos have been around for years. It's been reported many times most likely and they didn't change it. So why is it a problem here? It's cause whomever designed your bonus failed to do a full calculation, it's not just 1 game glitch, error or whatever you call it. It's  problem with your design.

I told you, any game I play with give positive results if i play smartly. or is that not allowed? Should people who win daily wagering contests and end up in profit be scared too? You can call fraud all you want and bring KYC in the calculation. End of day I will lay all my cards in the table and my conscience is clear, and ppl can make their own judgement. I didn't do anything that wasn't offered to me. Money is nice, but my motivation is not driven by it.

If you really don't see that I'm trying to help you by telling you there is a problem with your bonus then forget it, it's a good decision i'm out of here. I will let others from poorer countries make what they can, as it is not worth my time.

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Edited by Oinker
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